We are a design research practice for the built environment, exploring the impact of architecture and urban design on the human condition.


We support evidence-based design through our knowledge and application of environmental psychology and building physics.

We do not design, but we make design better.

What we do


We help answer fundamental questions about the design of the built environment:

  • How are people using / behaving in an existing space?

  • Why is an existing space not working as it was intended to be?

  • How might people use / behave in a redesigned or newly designed space?

  • How do I know if a proposed design will work?

We do this through the following services:


Current Occupancy Evaluations

We help clients understand how and why people use and behave in established social spaces, to inform design briefs or address a site-specific problem.


Design Psychology Assessments™

We offer a unique assessment tool based on the principle of psychometric testing, which helps to improve the performance of a space by minimising assumptions in the design process related to how people use and behave in spaces.


Post Occupancy Evaluations

We undertake scientific evaluations of newly occupied spaces with a specific focus on the user’s point of view. We assess how well these new spaces align with users' needs, and identify ways to improve design, performance and fitness for purpose.


Sustainable Urban Mobility Studies

We undertake research, develop plans and strategies and evaluate urban interventions that support people to use more sustainable forms of transport, including walking, bike riding and car sharing.



We undertake both commissioned and self-initiated research into the relationship between people and the built environment. We use this research to produce publications, run exhibitions and undertake urban installations.


Writing, Talking & Teaching

We write short-form and long-form for newspapers, journals, magazines and websites. We give lectures, run studios and mentor students. We also speak at conferences and seminars and take part in panel discussions.

Where we work



Heathcare // Education // Housing // Workspaces // Hospitality // Retail // Museums & Libraries


Public Spaces

Streets // Plazas // Squares // Laneways // Parks // Gardens // Shared Spaces // Shared Paths // Bicycle Lanes // Pedestrian Zones